What Is Physical Distribution: Supply Chain Guide

moving packages for physical distribution

At Phase V Fulfillment, we tell ecommerce brands that selling a product is only the first step. The real work is making sure the product gets to the customer quickly and reliably. This process is known as physical distribution.

In the supply chain, physical distribution gets the finished products from a warehouse or fulfillment center to the customer. It includes storage, order processing, transportation, and delivery.

When companies do a good job with physical distribution, they ship faster, cut costs, and give customers a better experience. If they don’t, though, it can cause shipping delays and other problems. In this guide, we explain what physical distribution is, how it works in supply chains, and why ecommerce businesses should pay attention to it.

Physical Distribution Meaning

Physical distribution is the set of systems and processes used to move finished goods from storage to customers.

This process starts once a product is made or added to inventory and ends when it arrives at the customer.

Physical distribution typically includes:

  • Warehousing and inventory storage
  • Order processing and picking
  • Packing and labeling
  • Transportation and carrier coordination
  • Final delivery to customers or retail stores

In ecommerce, physical distribution happens every time a customer places an order and the warehouse ships it out.

You can learn more about this process in our guide, What is Inventory Optimization: Definition and Best Practices.

Why Physical Distribution Matters

Many businesses focus on product development or marketing. However, customers usually decide if they’re coming back based on their delivery experience.

A strong physical distribution system can improve many parts of a business.

If you strategically place warehouses and run your processes efficiently, your products can reach customers faster.

Lower transportation costs

You’ll want to keep your transportation costs down, as those can impact your profits very quickly. Good distribution planning is crucial.

Better inventory control

Physical distribution systems rely on accurate inventory tracking. This helps avoid stockouts and overselling.

Read our Ecommerce Warehouse Management: The Essential Guide to discover more about inventory control and warehousing. 

Improved order accuracy

Accuracy is a huge part of the puzzle, and making sure your systems of picking, packing, and scanning are in order is vital for your customers to receive the correct orders.

Key Components of Physical Distribution

There are several components that flow together to make a great physical distribution system.

Warehousing

Warehousing is one of the most important components here. You’ll need to focus on organizing your warehouse to cut down on mistakes and boost picking speed.

Location also matters. Having warehouses near cities, and having multiple warehouses, will help optimize your whole distribution approach.

Inventory Management

Inventory management can make or break your business. Make sure products are available when customers order them.

Having an accurate inventory tracking allows warehouses to:

  • Maintain stock levels
  • Prevent backorders
  • Avoid excess storage costs

Warehouse management systems (WMS) are crucial today to track inventory in real time.

physical distribution starting on warehouse

Transportation

Transportation is how you get products between warehouses, distribution centers, and customers.

Transportation methods may include:

  • Parcel carriers (UPS, FedEx, USPS)
  • Freight shipping networks
  • Regional delivery providers
  • Local courier services

Many companies choose carriers based on shipment size, delivery speed, and destination. Transportation is likely the most expensive part of distribution, so it’s good to do your research.

Order Processing

Order processing begins when a customer places an order.

This step triggers several warehouse activities:

  1. Order information enters the fulfillment system
  2. Workers or automated systems pick items
  3. Products move to packing stations
  4. Shipping labels and documentation are created

Efficient order processing helps fulfillment centers manage high order volumes.

Physical Distribution vs Logistics

We see many people confusing logistics services and physical distribution, but they are slightly different.

Logistics The overall management of product flow, inventory, information, and transportation across the supply chain
Physical Distribution The movement of finished goods from warehouses to customers

Logistics manages the entire supply chain, including procurement and production planning. Physical distribution focuses only on delivering finished products.

Challenges in Physical Distribution

Even experienced ecommerce companies face challenges managing physical distribution.

Common issues include:

Shipping cost increases

Transportation costs can increase carrier rate changes and fuel surcharges.

Warehouse congestion

Your warehouse can become congested during busy shopping seasons, and it can be tough to keep up with orders.

Inventory inaccuracies

If you’re not tracking inventory well, it can cause errors in stocking and shipping.

Delivery delays

Watch out for delivery delays. These can happen because of weather, carrier capacity limits, and regional disruptions.

It’s worth it to invest in technology that automates warehouse activity, to cut down on these delays.

How Ecommerce Brands Improve Physical Distribution

Distribution can be a distinct advantage for your business.

Some strategies to improve your physical distribution include:

Using multiple fulfillment centers

Shorten shipping distances and improve delivery speed. Keep inventory in several warehouses.

Implementing automation

Automate picking systems, conveyor belts, and scanning technology to boost your efficiency,

Optimizing carrier selection

Shop around for the best carrier for your business. Every situation is unique, and you can find the lowest rates and delivery times with a little research.

Partnering with fulfillment providers

Third-party logistics providers (3PLs) handle warehousing and distribution, giving you a partner who does a lot of the heavy lifting for you.

At Phase V Fulfillment, we have the background and experience that can lift you to the next level.

Final Thoughts

Physical distribution is a key part of any supply chain. When you improve warehousing, transportation, and order processing, you build a distribution system that can change your whole business. 

At Phase V Fulfillment, we work with ecommerce brands to build efficient physical distribution networks that lower costs and improve your delivery performance.

Get in touch with us today to get started.